Privacy Policy — MCM Design & Renovate
Effective date: September 11, 2025
Last updated: September 11, 2025
Company: MCM Design & Renovate (d/b/a MCM Design)
Address: 123 Design Street, San Antonio, TX 78201
Phone: (210) 290-5382 / (210) 363-0408
Email: mcmdesign3@gmail.com
1. Introduction
MCM Design & Renovate (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and your rights regarding that information in connection with our website, services, showroom visits, consultations, and projects (collectively, the “Services”).
2. Information We Collect
a. Information you give us
Contact details: name, email, phone, mailing address.
Project information: project address, design preferences, photos, measurements, budget, timeline, files you upload.
Billing information: payment method details (we may collect partial payment info or use third-party processors).
Communication content: messages, emails, notes from consultations, survey responses.
b. Information we collect automatically
Website usage data: IP address, device type, browser, pages visited, referral URL, timestamps.
Cookies and similar technologies (see “Cookies & Tracking” below).
c. Information from third parties
Suppliers, subcontractors, partners, credit references, publicly available sources, or social media if you provide links or permissions.
3. How We Use Your Information
We use information to:
Provide, operate, and improve our Services; manage projects from design through installation.
Communicate with you about estimates, scheduling, orders, payments, and warranty/service issues.
Process payments and invoices.
Send marketing, promotions, newsletters (only with your consent where required).
Comply with legal obligations and protect our rights.
Improve the website, perform analytics, and prevent fraud.
4. Legal Bases (where applicable)
For residents of the EU/EEA, we rely on legal bases such as: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests (e.g., site security, business administration, marketing where permitted).
5. Sharing & Disclosure
We may share personal information with:
Contractors, subcontractors, suppliers, fabricators, and service providers necessary to perform your project.
Payment processors and financial institutions for billing.
Third-party service providers for hosting, analytics, marketing, email delivery, and customer support.
Legal and regulatory authorities when required by law.
Business transfers: in connection with a merger, sale, or reorganization (customers will be notified where required).
We do not sell your personal information for money. If our practices change, we will update this Policy and provide any required notices.
6. Cookies & Tracking
We use cookies, web beacons, and similar technologies to operate the website and analyze usage. Types:
Essential cookies: required for site functionality.
Performance/analytics cookies: to understand site use.
Marketing/advertising cookies: to deliver relevant ads (only if consented).
You can control cookies through your browser settings and opt-out mechanisms provided by analytics/advertising platforms. Disabling cookies may reduce site functionality.
7. Data Retention
We retain personal information as long as needed to provide services and for legitimate business purposes (including tax, accounting, and legal requirements). Typical retention:
Project and contract records: for the duration of the project plus 7 years.
Financial and billing records: 7 years (or as required by law).
Website analytics: aggregate/anonymous data retained as needed for business analysis.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
Access and receive a copy of your data.
Correct inaccurate or incomplete information.
Request deletion (“right to be forgotten”) subject to legal or contractual retention obligations.
Restrict or object to processing.
Data portability (receive your data in a commonly used format).
Opt-out of sale of personal data (where applicable).
To exercise these rights, contact us at mcmdesign3@gmail.com or at the address above. We may need to verify your identity before responding.
9. Children
Our Services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have collected such data, contact us and we will delete it.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect data. However, no internet transmission or storage is 100% secure — we cannot guarantee absolute security.
11. International Transfers
If we transfer your personal data outside your country (including outside the EU/EEA), we will take steps to ensure appropriate safeguards are in place.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to this Policy
We may update this Policy. The “Effective date” at the top will reflect the most recent update. Continued use of our Services after changes constitutes acceptance.
14. Contact Us
For privacy questions or to exercise your rights:
Email: mcmdesign3@gmail.com
Mail: MCM Design & Renovate, 123 Design Street, San Antonio, TX 78201
Phone: (210) 290-5382 / (210) 363-0408
